CUSTOMER SERVICE
Holmes Shine, LLC
Have questions?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can also or fill in our contact form:
When You Shine, We Shine!
FAQ
01
How much does it cost to have my vehicle detailed at Holmes Shine, LLC?
Great questing! The cost to have your vehicle detailed at Holmes Shine, LLC varies based on the package you choose & how dirty your vehicle is. Here are the options:
1. Car's, Small SUV's, and Small Trucks $300
2. Large SUV's, Vans, & Large Trucks $370
3. Optional Monthly Maintenance Detail $100 Month
Our maintenance detailing program offers a comprehensive interior & exterior detailing service, designed to preserve & enhance the protective coatings we apply to your vehicle. You must purchase one of our full plans on our Detailing Services page before you can take advantage of this option.
Please Note: There may be extra charges for deep cleaning needs and/or pet hair removal for any or all package. For out of county mobile auto detailing needs, a small travel fee may apply. Contact us for further details if you are ready to get your shine at Holmes Shine, LLC.
03
Has my order been sent yet ?
To provide you with the most accurate information regarding your order, I recommend checking your email for any shipping confirmation or tracking details. You can also contact our customer service directly for real-time updates on your order status. If you have your order number handy, that would help expedite the process! When you shine, we shine!
02
Can you give me more information about the Graphene Infused Ceramic Spray?
Our Graphene Infused Ceramic Spray is a cutting-edge product designed to provided exceptional protection and shine for your vehicle's surfaces. Here are some key features:
1. Advanced Protection: The Graphene technology enhances the durability and effectiveness of the ceramic coating, offering superior resistance to scratches, chemicals, and UV rays.
2. Hydrophobic Properties: The spray creates a highly hydrophobic surface, which means water beads up and rolls off easily, helping to keep your vehicle cleaner for longer and making maintenance easier.
3. Enhanced Gloss and Shine: It delivers a brilliant, glossy finish that enhances the appearance of your vehicle, making it look like new.
4. Easy Application: The spray is designed for user-friendly application, allowing you to achieve professional-level results without the need for extensive detailing experience.
5. Long-Lasting Effects: When applied correctly, the graphene infused ceramic spray can provided long-lasting protection, making it a worthwhile investment for your vehicle care.
This product is perfect for car enthusiasts looking to protect their investment while achieving a stunning finish. Get Your Shine Today with Holmes Shine, LLC Products!
04
Are you mobile or do I have to come to you?
Yes, we offer both options! You can come to us or we can auto detail your vehicle at your home as long as water and electricity are provided. We reserve the right to change scheduled appointments due to weather or other circumstances; however, please note we do our best to arrive on the scheduled date, but if changes to the schedule are need, we will contact you immediately to reschedule the appointment.
05
What are your policies?
By accepting our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or services.
1. Website Use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
2. Product Information:
- We strive to provide accurate product descriptions and pricing, however, we do not guarantee the accuracy, completeness, or timeliness of the information provided.
3. Order Acceptance:
- All orders placed on our website, in person, or by other ways are subject to acceptance by Holmes Shine, LLC. We reserve the right to refuse or cancel an order for any reason.
4. Payment:
- Payment for our services purchased must be made in full by our verbal or written complement of service. Note: We expect a 50% deposit of the total quoted price before scheduling for our service can be confirmed. We accept various payment methods, which will be displayed at checkout.
5. Shipping and Delivery:
- We aim to process and ship orders promptly. Delivery times may vary based on your location and shipping method selected.
6. Returns and Refunds:
- Please email HolmesShineOnline@gmail.com for information on returning products and requesting refunds.
7. Intellectual Property:
- The content on this website, including logos, images, and text, is the property of Holmes Shine and is protected by intellectual property laws.
8. Privacy Policy:
- Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Limitation of Liability:
- Holmes Shine shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or products.
By using this website, you agree to these terms and conditions. If you have any questions or concerns, please contact us at HolmesShineOnline@gmail.com